Once orders are placed, they cannot be cancelled or changed.

Deliveries are available during business days excluding Australian Public Holidays.

Shipping times may be affected during sales and holiday periods.

If your goods are lost or damaged in transit, please contact Customer Service at

info@gllosse.com.

Australia

New Zealand

USA

UK

If you live outside of these countries, email us at hello@gllosse.com and we can assist you with placing an order.

Australia

Standard Shipping is free for orders over $99 or $7.95

Express Shipping is free for orders over $120 or $10.

International Shipping

New Zealand

Standard Shipping $10 NZD

US

Standard Shipping $12 USD

UK

Standard Shipping £12 GBP

As soon as your order is dispatched, you will receive a text message or email with tracking information.

If you change your mind about a product, you have 90 days to return it.

To receive a refund, the product must be new, in its original packaging, unused and in a resaleable condition.

Items bought on sale will be refunded or exchanged at the discounted price.

Proof of purchase in the form of an e-receipt is required to receive a refund or an exchange.

Please contact Customer Service at hello@gllosse.com to arrange a replacement product. Please provide a detailed description with photos.

No, every product sold at Gllosse is Cruelty-Free. We also have a large collection of Vegan products which you can easily find under our Vegan section.

Our packaging and packaging accessories are plastic free and are recyclable or compostable

Packaging Accessories

Our shippers can be recycled.

Our Honeycomb Hex Wrap is recycled, recyclable and compostable.

The tissue paper we use can be recycled.